To edit or reschedule an appointment:

  1. Go to Appointments.
  2. Choose required appointment from calendar.
  3. Open the appointment by clicking on that.
  4. Click on Edit Appointment
  5. Make necessary changes.
  6. Click Save Appointment.
  7. You can notify the patient by selecting the appropriate option in the Send Notification window.

Whenever your office reschedules an appointment they will see a pop up which allows them to notify the client of the change or cancellation, they can do so via Email, Text Message, or Both - just as when they booked the original appointment. You can also choose to not send any notification.

The default E-mail message notification and SMS notification wording can be changed in the Appointments Menu under settings -- you can also choose to do a one-time edit here for this client by writing in any changes on the space provided.

 

Did this answer your question?