To View/Edit/Cancel Created Appointments:
- Go to Appointments from the menu ribbon.
- Click the Calendar tab
- Choose the required appointment from calendar and click on that appointment.
- To cancel the appointment, click “Cancel” OR click “Edit” to edit.
- Confirm the Cancellation or Edits when done.
Whenever your office edits or cancels an appointment they will see a pop up which allows them to notify the client of the change or cancellation, they can do so via Email, Text Message, or Both - just as when they booked the original appointment. You can also choose to not send any notification.
The default E-mail message notification and SMS notification wording can be changed in the Appointments Menu under settings -- you can also choose to do a one-time edit here for this client by writing in any changes on the space provided.