Many a times, it happens that we accidentally charge our clients with wrong amounts or we feel the need to change the invoice after it has been completed. Do not worry , we have your back 😄 

Open Invoice

  1. Either from client profile > More Info >Payment History
  2. Or from Sales > invoices tab 

And you could locate Void button in the top-right corner. Refer screenshot below:


  • If there is any payment taken using Credit Card, then Void will not be available. you have to refund whole amount first  in order to void the invoice.
  • If payment is taken using Wallet, then same amount is refunded in wallet upon Voiding that invoice
  • If Packages were purchased in the invoice, then all such products will be removed from Client Wallet, upon Voiding that invoice
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