1. login via web, go to the settings tab
  2. users
  3. click on user and hit "generate passcode" and then hit save - remember this passcode! 
  4. login via iPad 1 time per 24 hours with your email and your password. 
  5. When your account times out on the ipad, hit "login via device code" 
  6. use your 4 digit code to login to your account 

Did this answer your question?