If, for some reason, the patient has multiple profiles on your account, you have the option to merge the profiles so all their patient information and records are tied to only one profile.

Log in to your AR account via https://app.aestheticrecord.com/login. Hit Patients > Merge Duplicate Profiles > Scan Now, and then choose the duplicate profiles of a patient you want to merge.

Important note: It's not possible to mass merge duplicate profiles. It needs to be done for each patient as you'll have to select the details that will be added to the new profile. Additionally, once the profiles are merged, the action is irreversible.

If under Patients tab, you see multiple profiles of the patient but after you click Merge Duplicate Profiles > Scan Now you don't see any duplicate profiles of the patient, the following are the possible reasons for this:

1. Their names aren't identical (for example, one is Amy Holmes and the other Amie Holmes; they need to be Amy Holmes and Amy Holmes).

2. Their names appear to be identical but one profile has a space or spaces in between the letters.

3. If their names are identical, they were Marked as Not Duplicate by a user on the account.

USEFUL LINKS: 🚀💬

Want to use AR EMR from your mobile? It's free on the App Store📱
Looking for answers to FAQs? Please refer to Aesthetic Record FAQs 💬Want to know our pricing? Access Every Feature with Simple, All-Inclusive Pricing 💰
Anything related to help topics? Please visit our Help Center 🚨
Interested about our vendor products? Please visit our Marketplace
Do you want to share your thoughts? We're all ears! Make a suggestion 💡

CONNECT WITH US: 🌍™

Check out our Website
Follow us on Instagram
Like us on Facebook
Subscribe to our official Youtube channel
@ us on Twitter

Follow us on Linkedin

Want to know more?

Wallet Settings
Manage Memberships
How To Create a Package or Special Discount
Add A Custom Discount at Checkout
How To Add A Treatment Plan to the Patients Profile
Patient Wallet
Create Discount Groups
Enroll, Edit,Or Disable Membership Program for a Patient

If you'd like to know more, chat to us in the Messenger 😊

Did this answer your question?