Add an Out-of-Office Event or Lunch Break

Add, Edit, and Delete an Out-Of-Office Event


If, for instance, a provider is open on a specific day from 9AM-9PM (as added in the provider schedule) but they need to be unavailable from 12PM-1PM to attend a meeting, an out-of-office event can simply be created for them. Doing this prevents patients from booking with the provider during that time.


Important note: Out-of-office events can only be added via the website but viewed in both web and app. 

In this article, you'll learn how to:
A. Add an out-of-office event (eg. lunch, meeting, training, holiday, etc.)
B. Edit an out-of-office event
C. Delete an out-of-office event

A. Add an Out-Of-Office Event

Go to the appointments tab via control center.

Click "create".


Choose "out of office".

Enter the date, time and name of the event.

Choose the providers, and then choose the frequency.

Hit Save



B. Edit an Out-Of-Office Event

Go to the appointments tab via control center.
Click on your provider calendar>click on the Out Of Office Event>Edit

C. Delete an Out-Of-Office Event

Go to appointments tab via the control center.
Click on your provider calendar>click on the Out Of Office Event>Delete

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