Cancellation Invoices and Reports
Cancellation Invoices
To locate a cancellation charge:
1. Login via web
2. Go to the patient's profile
3. More info
4. Payment History
5. Choose cancellation invoices
You can also see this invoice from the sales tab located on the web.
Cancellation Reports
To locate a cancellation charge report:
1. Login via web
2. Go to Business Insights
3. Sales > Cancellation Fees
To View a Report with Appointment Cancellation History:
1. Login via web
2. Go to Business Insights
3. Appointments > Click Create > Patient no shows or cancellations
Booking History Report
To locate additional details regarding the history of a booking or cancellation or rescheule:
1. Login via web
2. Go to Appointments
3. Click the settings wheel
4. Choose booking history
5. You can download to excel or view in AR