Disable Card Capture

Disable Card Capture

Disable Card Capture
Disable card capture inside of the services section

By default, whenever a service is booked, it requires your client to enter their credit card information. 

This works in conjunction with your cancellation policy to ensure that your client is charged a cancellation fee when they cancel or reschedule their appointment.

Should you wish to allow your client to book without having their credit card information captured, you can do so by turning on the Disable Card Capture For This Service option when you create or edit a service.

When this is toggled on, AR will not ask for credit card information when a client is booking this service online. 


Check out our Website

Follow us on Instagram

Like us on Facebook

Subscribe to our official YouTube channel

Follow us on LinkedIn

If you'd like to know more, chat to us in the Messenger 

    • Related Articles

    • Set Up Your Cancellation Policy

      Set Up Your Cancellation Policy Create a cancellation policy and add an appointment cancellation fee via web Important note: You'll only be able to use this feature if the POS feature is enabled on your account.  Log in to your AR account via ...
    • View Cancellation Invoices

      Cancellation Invoices If the system charged the patient's card a cancellation fee, you can refund that invoice, and your patient will automatically receive a copy upon canceling. When you set up a cancellation policy, you have the option to charge ...
    • Store Credit Card to the Patient Profile

      Add or change credit card information in the profile for future checkouts and cancellation fees application. Important Note: You must set up your account to accept payments before using this feature. If you haven't done so, please learn how to do it ...
    • Resend an eGift Card

      If you need to resend an eGift card to a client, you can head to Business Insights> Sales> Payments and Liabilities> eGift Card Revenue. From there, filter the date of which the gift card was purchased and click Resend Mail If the Recipient's email ...
    • Disable or Activate the Patient Check-In Notification

      Disable or Activate the Patient Check-In Notification How do I disable notifications when a patient checks in? Depending on your clinic's user settings, any user registered as a provider may receive an email or SMS message notification whenever a ...