Telehealth (Good Faith Exams)


Telehealth is a great platform to do virtual meetings with your patients

1. Go to the appointments tab, and click on the gear icon, services, and create service. You will want to build a virtual service at this time. Keep in mind that any consents or questionnaires that you want your patient to fill out before the appointment can be attached to the service.

2. Next, you will need to book an appointment for your patient - or they can book online. You or your patient will need to choose the virtual option.

3. Once the appointment is booked your patient will receive an email and SMS confirmation (assuming that you have them turned on)

4. On the day of the appointment, go to your calendar, and click on the appointment, and hit the "join meeting" button. That will take you into the virtual meeting. You can do this from the app or the web.

5. Once in the meeting you will be able to see your patient. The meeting is transcribed. Your patient will be prompted to enter in a an OTP code that is sent to their phone in order to enter the meeting.

6. During or after the meeting you will need to create an encounter under the health timeline procedures section.

7. From the web you can create a procedure by going to the patient's profile, click on create procedure, and choose HEALTH.

8. Tie in the appointment time (that's how the transcription will get auto tied to the encounter).

9. Add in any notes or templates, and you're done!

Check out our Website
Follow us on Instagram
Like us on Facebook
Subscribe to our official YouTube channel
Follow us on LinkedIn
If you'd like to know more, chat to us in the Messenger 

    • Related Articles

    • Set Up Appointment Reminders

      Set Up Appointment Reminders Use this tool to customize the times that you want reminders sent out. Appointment reminders alert and make your customers aware of their appointment date and time. If you set up your appointment reminders, Aesthetic ...
    • Book an Appointment for the Patient

      Book an Appointment for the Patient Manually book an appointment for the patient via web or app If, for some reason, the patient is unable to book an appointment from your online booking page, or you disabled online booking, you can schedule the ...
    • Book an Appointment Online

      Book an Appointment Online In Aesthetic Record, there are two ways to book an appointment: from the online booking page (for patients) and from the scheduling page inside of AR (for clinic staff). In either case, you have to configure your Services ...
    • Edit, Cancel, or Mark an Appointment as No Show, and Check a Patient In

      Edit, Cancel, or Mark an Appointment as No Show, and Check a Patient In Appointments can be edited, cancelled, or marked as "no show" and the patient can be checked in easily via web or app If you need to edit, cancel, or mark an existing appointment ...
    • Add an Appointment Note

      Add an Appointment Note How to add an appointment note / how to edit an appointment note If your client has any special request or miscellaneous detail regarding their appointment, you can inform your provider by adding a note to the appointment. You ...