Important note: This can only be set up by the Head Admin on the account and from a web browser. Additionally, if this feature is enabled, the account is charged $5 a month. This gives you a personal phone number to send and receive SMS between the clinic and patients. You will need to be on the Accelerator Plan to access this feature, but it's totally worth it! All SMS that send from your account, will come from the phone number that you select.
Log in to your AR account via app.aestheticrecord.com/login.
Click on Inbox at the top.
Click set up
Choose a phone number and click buy
Once you have purchased a phone number, your patients will be able to respond to your outgoing SMS reminders. Additionally you can message your patients if you wish to ask them how their visit was or if they plan to confirm their appointment.
Disabling the Inbox
Log in to your AR account via app.aestheticrecord.com/login.
Click on Settings Wheel
Inbox Settings on the bottom left
Disable the toggle
Once you've disabled it you will no longer be able to access your inbox