Two Way Inbox (SMS Texting)

Two Way Inbox (SMS Texting)

Two-Way SMS Activation

Important note: This can only be set up by the Main Admin on the account and from a web browser. Additionally, if this feature is enabled, the account is charged $5 a month. This gives you a personal phone number to send and receive SMS between the clinic and patients. You will need to be on the Accelerator Plan to access this feature, but it's totally worth it! 
All SMS that send from your account, will come from the phone number that you select. 
  1. Log in to your AR account via app.aestheticrecord.com/login.
  2. Click on Inbox at the top. 
  3. Click set up 
  4. Choose a phone number and click buy 
  5. Once you have purchased a phone number, your patients will be able to respond to your outgoing SMS reminders. Additionally you can message your patients if you wish to ask them how their visit was or if they plan to confirm their appointment. 

Disabling the Inbox 

  1. Log in to your AR account via app.aestheticrecord.com/login. (Only the main admin can disable the inbox)
  2. Click on Settings Wheel
  3. Inbox Settings on the bottom left
  4. Disable the toggle
  5. Once you've disabled it you will no longer be able to access your inbox

New User Privilege

  1. Go to Settings Gear
  2. Teammates
  3. Users
  4. Edit
  5. Manage Privileges
  6. Check off where it says Inbox.
    Only the users with this privilege will be able to access the Inbox.