Email and SMS Communications
Do Not Disturb Consent FAQs
Clinic Notifications for Appointments and Check In's
To receive a notification every time a patient, books, cancels or reschedules an appointment: Login via web Go to settings Click on manage clinics Click edit Under notification phone - enter in a cell phone number (this allows you to receive a ...
Managing Emails and SMS Patient Communications and Reminders
Customize Your Emails and SMS When a patient books an appointment or if you book an appointment for them, an email and SMS is sent to them with their appointment details. To change your SMS and email messages: Log in your Aesthetic Record account via ...
Two Way Inbox (SMS Texing)
Two-Way SMS Activation Important note: This can only be set up by the Head Admin on the account and from a web browser. Additionally, if this feature is enabled, the account is charged $5 a month. This gives you a personal phone number to send and ...
Surveys: Sending out automated future service reminders
A. Create a Survey Log in to your account via https://app.aestheticrecord.com/login. Click on Settings > Surveys > Create Survey. Name your survey first, type in a question, and then on the left where it says "textbox," click on that to select the ...
Set Up Appointment Reminders
Set Up Appointment Reminders Use this tool to customize the times that you want reminders sent out. Appointment reminders alert and make your customers aware of their appointment date and time. If you set up your appointment reminders, Aesthetic ...
Manage SMS and Email Notifications
With Aesthetic Record, you can set up your settings to automatically sends email and SMS notifications to your clients following their appointment booking. Should you wish to change the content of these texts, you can do so in the appointment ...
Add Social Media Review Links to Emails and SMS
Add Social Media Review Links to Emails and SMS Want clients to click on your google or yelp link to leave a review? Follow the article below. Login via web Go to the Appointments tab Click on Smart Configuration. Next choose Communications. Click on ...
Manage Surveys
In this article, you'll find instructions on how to: A. Create a Survey and Attach it to a Service B. Edit Your Survey Email Template C. View, Edit, Unpublish, or Delete a Survey D. Export an NPS Report (view survey results) A. Create a Survey Create ...