Email and SMS Communications
Configuring Booking and Communication Options for Aesthetic Record Appointments
Aesthetic Record has the ability to send out emails and text messages to patients after appointments are booked as well as to providers for check in purposes. Create Automated Email and Text Messages 1. Navigate to ...
Do Not Disturb Consent FAQs
Clinic Notifications for Appointments and Check In's
To receive a notification every time a patient, books, cancels or reschedules an appointment: Login via web Go to settings Click on manage clinics Click edit Under notification phone - enter in a cell phone number (this allows you to receive a ...
Two Way Inbox (SMS Texting)
Two-Way SMS Activation Important note: This can only be set up by the Main Admin on the account and from a web browser. Additionally, if this feature is enabled, the account is charged $5 a month. This gives you a personal phone number to send and ...
Surveys: Sending out automated future service reminders
A. Create a Survey Log in to your account via https://app.aestheticrecord.com/login. Click on Settings > Surveys > Create Survey. Name your survey first, type in a question, and then on the left where it says "textbox," click on that to select the ...
Set Up Appointment Reminders
Set Up Appointment Reminders Use this tool to customize the times that you want reminders sent out. Appointment reminders alert and make your customers aware of their appointment date and time. If you set up your appointment reminders, Aesthetic ...
Add Social Media Review Links to Emails and SMS
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Manage Surveys
In this article, you'll find instructions on how to: A. Create a Survey and Attach it to a Service B. Edit Your Survey Email Template C. View, Edit, Unpublish, or Delete a Survey D. Export an NPS Report (view survey results) A. Create a Survey Create ...