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Create or Manage Your Cancellation Policy

This guide will show AR users (with POS activated and approved) how to create and/or manage your cancellation policy.

Updated over a week ago

In order to enroll appointments in the cancellation policy, you will need to create one first! Please note you must have point of sale activated and approved in order to use this feature.

2. Click "Appointments"

3. Click the wrench icon

4. Click "Smart Configuration"

5. Click "Other Settings"

6. Toggle on the cancellation policy to activate it

7. Type or copy and paste your cancellation policy in the text box, then put the amount in the "cancellation fee" field

8. Choose the time frame

9. Click "Save"

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