Alert: Reminder: If you choose to turn Online Booking off, you can still manually book appointments for patients. This will only prevent your patients from booking through the booking page.
1. Enable/Disable Online Booking for the Entire Clinic
1. Once inside of Aesthetic Record on the web, click on the Settings Gear> Manage Clinics> and select Edit next to the clinic name.
2. Scroll down to where it says "Clinic Available for Online Booking" and hit save.
2. Enable/Disable Online Booking for a Provider
3. To enable/disable online booking for a certain provider, go to Settings Gear> Teammates> Users> and select Edit to the right of the Provider name.
4. Scroll down under "Work as Provider" to where it says "Is available in Online Booking for Customers" and choose Yes or No. Hit save.
3. Enable/Disable Online Booking for a Service
5. To enable/disable online booking for certain services, go to the Appointments tab> Wrench Icon> Smart Configuration> Services> and select the service.
6. Scroll down to there it says "Is this service available for Online Booking?" and toggle on or off.
After choosing if the service is available for online booking, you can also choose to allow patients to only view the service and information, but not be able to book it from the online booking portal.
This is a great use-case for displaying everything that's available and offered through your practice without allowing patients to schedule specific services, and they will be prompted to call your clinic instead.
If you select the Display only Toggle, this is the prompt patients will see when viewing the services to book online.
Additional: Enable/Disable Map and Address on Booking Portal
From managing your clinic settings in the steps above, you can also choose to show your hide your clinic map and address. If you have a mobile clinic, for instance, that is available for online booking but you travel for each appointment, you can choose to hide your clinic map and address from online booking if needed!
A great use-case here, is if your clinic is all virtual or is a mobile clinic that does not have a brick and mortar location for patients to drive to, you can disable map visibility from online booking.
This is on a per-clinic setup, so if you have multiple locations in your account you can manage the map and address for each location.
When patients book online, they will only see the map and address for locations that have this enabled.
The photo below shows the example of hiding the clinic map and address compared to enabling the clinic map and address view:
