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I have an issue with my order, who do I contact?
I have an issue with my order, who do I contact?
Updated over 7 months ago

In the event an issue arises, please follow the steps below.


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1. Depending on the issue best practice is to reach out to the Seller first. You can find more information how to contact the seller under "How to Contact a Third-Party Seller"

2. Additionally, can also inquire through Chat Support by clicking the chat icon in the corner.

When you begin a chat, please ensure you include your Order Number.

3. Lastly, you can reach out to the Marketplace Team through market@aestheticrecord.com

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