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How to Make Return Request
How to Make Return Request
Updated over 11 months ago

Requesting Warranty via Orders

1. Navigate to "My Orders"

2. Select the Order>Request Warranty

Alert: Note: Some sellers on Aesthetic Record Marketplace do not offer Warranties. This is determined by the Seller, and therefore you must submit a Support Ticket to initiate a return.

Requesting via Support Ticket

3. Navigate to "My Orders"

4.

5. Click "Get Support"

6. Fill out the information regarding the return in the Message Area.

Alert: Note: Once the Seller has received the Support Ticket they will reach out to you. Please keep in mind that this can take 24-72 hours, and once the return is initiated you will be notified.

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