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New Online Booking eCommerce Tabs Overview

We've refreshed the entire Online Booking & eCommerce web portal! Below you will see updates to the eCommerce Tabs.

Updated over a month ago

eGift Cards

1. Visitors to your site can navigate to eGift cards either via the navigation menu or the eGift card button on the landing page.

2. You can now upload images for your eGift cards!

3. To add an image, you will follow the same process for adding images to promotions. Navigate to the eGift card section, and whether you go back into an existing eGift card to add an image or create a new one, once you mark it as available for Online Booking, you will see the uploader appear,

4. The eGift card menu contains the same information as before, just a cleaner UI.

Promotions

5. Visitors can access Promotions from either the main landing page or the navigation drop down.

6. Promotions work the same way as before inside of your AR Control Center, but now, if you have a member price, that is listed on the promotion along with a discount % for members.

7. When visitors find the promotion they want, they click Claim Offer, and it's added to their cart.

8. Display-Only Promotions — You can also choose to display a promotion on your Online Booking page without allowing patients to purchase it online. This is useful for promotions you want to advertise while requiring patients to call or visit the practice to claim the offer.

To set this up, go to the Promotions section in your account and enable the "Display on OB" option on the promotion you'd like to showcase.

  • When Display on OB is enabled, the promotion will be visible on your Online Booking page but no checkout or purchase flow will be available.

  • If a visitor attempts to interact with a display-only promotion, a message will appear letting them know the promotion is not available for online purchase.

  • Please note: "Available on Booking Portal" and "Display on OB" cannot be enabled at the same time — only one option can be selected per promotion.

9 . The cart is in the top right hand corner just like before.

10. When clicking on the cart icon, it brings up a cart dialogue box that shows all current charges for items in the cart.

11. Visitors or patients can use Link and choose from their saved credit card, Affirm, Sunbit or Klarna or add a new one via Pay Another Way,

Memberships

12. Visitors can access your available memberships by clicking on the button from the landing page or the left navigation dropdown.

13. The card displays the same information as the previous portal. The visitor can elect to Read More or Join Now .

14. Once a visitor selects a membership, the membership agreement will display with a request for a signature. In this example, the full agreement is just the words "New Membership" but yours will be much longer! The purchaser will acknowledge the terms, sign and accept.

15. If the membership is offered both monthly and annually, the action button will indicate the patient needs to select their frequency, and once that is done, they can continue moving forward with the membership agreement.

Our Staff

16. We've simplified this section so it doesn't require endless scrolling by the visitor if the bios are lengthy. Instead of displaying the entire bio, they'll click Read More to see the details.

17. Once they do, the full bio will appear as a popup, and the visitor can select the Provider to begin the booking process.

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