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All CollectionsPatient ManagementUpdating Patient Profile Information: Practice Facing
Add, Edit, or Delete a Credit Card through the Patient Profile
Add, Edit, or Delete a Credit Card through the Patient Profile

This guide provides step-by-step instructions on how to add, edit, or delete a credit card from a patient's profile.

Updated over 4 months ago

Add a Credit Card to the Patient's Profile

2. Click "Patients"

3. Search the patient name or click on the patient profile

4. Once you are on the patient's profile, scroll down and locate "Credit Card Number" on the left side of the screen

5. Fill in their credit card information

6. Click "Submit"

Update the Patient's Credit Card Information

7. Follow the same steps, but instead of selecting "Add Credit Card", click "Update"

8. Make any changes here!

9. Click "Submit"

Delete a Credit Card

10. Ensure that you have the user permission enabled to delete cards on file. First, you will need to make sure that your user role is Front Desk or Admin. If your user role is Provider or Medical Director, you can have an admin on the account enable the user permission to delete the patient credit card.

11. Follow these same steps, but instead of clicking "Add Credit Card" or "Update" click "Delete"

Tip: Each time a card is deleted, this will be tracked in the user activity log (the clock icon at the top of the screen) and will contain the user who deleted the card and the patient name.

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